This Privacy Policy explains how GAME ZOOM 3D (“GAME ZOOM 3D,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects information when you use our mobile games, applications, websites, and related services collectively referred to as the “Apps.”

By downloading, accessing, or using our Apps, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to protecting your privacy and complying with applicable privacy laws and regulations.

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date above. Where required by law, we may provide additional notice or request your consent.

1. Information We Collect

We may collect both personal information and non-personal information when you use our Apps.

Information collected automatically

When you access or use our Apps, we or our third-party service providers may automatically collect certain information, including:

  • Device model, device manufacturer, operating system, screen resolution, language, country, and time zone
  • IP address and general location information
  • Advertising identifiers, such as Google Advertising ID or Apple IDFA, where permitted
  • App usage data, including gameplay progress, session duration, features used, levels completed, scores, achievements, and interactions within the App
  • Crash reports, diagnostics, performance data, and technical logs
  • Purchase or consumption information related to virtual goods, rewards, or in-app purchases, if applicable

Information you provide voluntarily

We may collect information that you voluntarily provide to us, such as when you:

  • Contact us for support
  • Send feedback, complaints, or questions
  • Use any in-game chat, messaging, posting, or social feature, where available
  • Subscribe to notifications or promotional messages, where applicable

We do not collect information sent outside the official functionality of our Apps, such as private emails, SMS messages, or communications outside our services.

Information from third-party platforms

If our Apps allow you to connect through third-party services such as Google Play Games, Apple Game Center, Facebook, or similar platforms, we may receive information from those services, such as your display name, profile information, friend list, or account identifier, depending on your settings and consent.

Your use of third-party login, leaderboard, or social features is also subject to the privacy policies and terms of those third-party platforms.

2. How We Use Information

We may use the information we collect for the following purposes:

  • To provide, operate, maintain, and improve our Apps
  • To save game progress, scores, achievements, and rewards
  • To personalize your gameplay experience
  • To provide customer support and respond to your inquiries
  • To send technical notices, updates, security alerts, and support messages
  • To analyze usage trends and improve game performance
  • To detect, prevent, and address fraud, cheating, security issues, or technical problems
  • To deliver, measure, and improve advertising
  • To manage push notifications, if you choose to enable them
  • To comply with legal obligations and enforce our terms and policies

We only process information to the extent necessary for the purposes described in this Privacy Policy.

3. Advertising and Analytics

Our Apps may contain advertising. We and our advertising partners may use advertising identifiers, cookies, pixels, software development kits, and similar technologies to show ads, measure ad performance, limit repeated ads, detect fraud, and improve advertising relevance.

Depending on your device and operating system, you may be able to limit or reset your advertising identifier through your device settings.

Non-personal information, such as device type, approximate location, language, age range, gender, ad interactions, and gameplay activity, may be used to help ensure that ads are more relevant and appropriate.

We may use third-party advertising, mediation, and analytics services, including but not limited to:

These third-party services may collect and process information under their own privacy policies. We recommend reviewing their privacy policies to understand how they handle your information.

4. Push Notifications

If you allow push notifications, we may send notifications to your device, including game updates, rewards, reminders, promotional messages, or service-related alerts.

You can disable push notifications at any time through your device settings.

5. Sharing of Information

We may share information with the following categories of recipients:

  • Advertising networks and mediation partners
  • Analytics and performance monitoring providers
  • Cloud hosting and technical service providers
  • Customer support service providers
  • Platform providers, such as Google Play, Apple App Store, Apple Game Center, or Google Play Games
  • Social networks, if you choose to use social sharing features
  • Authorities, regulators, or legal parties when required by law
  • Third parties in connection with a merger, sale, financing, restructuring, or transfer of business assets

We do not sell your personal information in exchange for money. However, certain privacy laws may define sharing advertising identifiers or usage information for personalized advertising as a “sale” or “sharing.” Where required, you may have the right to opt out of such processing.

6. Children’s Privacy

Our Apps are intended for users aged 13 years and above, except where a higher minimum age is required by local law, such as 16 years in the European Economic Area where applicable.

If you are under the legal age required in your country, you must have permission from your parent or legal guardian before using our Apps or providing any personal information.

We do not knowingly collect personal information from children below the applicable minimum age without appropriate parental consent. If we become aware that we have collected personal information from a child without required consent, we will take reasonable steps to delete such information.

Parents or guardians who believe that their child has provided personal information may contact us using the contact details below.

7. Storage and Retention of Information

We retain information only for as long as necessary to provide our Apps, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain security.

When information is no longer needed, we will delete, anonymize, or securely store it in accordance with applicable law.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. These countries may have data protection laws that differ from the laws in your country.

Where required by law, we use appropriate safeguards to protect your information during international transfers, such as contractual protections, technical security measures, and other lawful transfer mechanisms.

9. Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your country, region, or state, you may have certain privacy rights, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing
  • Restrict certain processing
  • Withdraw consent where processing is based on consent
  • Request data portability
  • Opt out of personalized advertising, where applicable
  • Opt out of the sale or sharing of personal information, where applicable under law

To exercise your rights, please contact us using the contact details below. We may need to verify your identity before processing your request.

Please note that some requests may be limited where we must retain information for legal, security, fraud prevention, accounting, or operational reasons.